Privacy policy:

Effective Date: 02/17/25

Pediatrics and Adolescent Care is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information, including details about SMS communications.

1. Information We Collect

We may collect the following types of personal information:

• Name, date of birth, and contact details (phone number, email, address).

• Health-related information provided for scheduling, treatment, or inquiries.

• Payment details and insurance information, as required for billing.

• Communications, including SMS messages and responses.

2. How We Use Your Information

We use your personal information for the following purposes:

• To schedule appointments and provide medical services.

• To send appointment reminders, follow-up messages, and important updates via SMS.

• To communicate regarding billing and insurance.

• To improve our services and respond to inquiries.

3. Who We Share Your Information With

We do not sell or share your personal information for marketing purposes. We may share your information only in the following cases:

• With healthcare providers involved in your care.

• With insurance companies and payment processors as required for billing.

• With service providers that help us send SMS messages and manage communications.

• When required by law or to protect patient safety.

4. SMS Consent & Privacy

By providing your phone number, you consent to receive SMS messages from us regarding appointments, treatment, and important updates. Your SMS consent will not be shared with third parties for marketing purposes. You can opt out of SMS communications at any time by replying “STOP” to any message.

5. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Access & Control of Your Information

You have the right to request access, corrections, or deletion of your personal information. To make a request, please contact us at:

Pediatrics And Adolescent Care

2825 Belt Line Rd

Ste 103

Garland, TX 75044

United States

Tel: 469-814-0456

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

For any questions or concerns, please contact us at 469-814-0456

SMS Terms & Conditions:

By providing your mobile phone number, you agree to receive SMS messages from Pediatrics and Adolescent Care. These messages may include:

• Appointment reminders

• Follow-up care notifications

• Office updates and closures

• Billing and insurance notifications

1. Message Frequency

Messaging frequency may vary depending on your appointments and interactions with our office.

2. Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

3. Opting Out

You may opt out of SMS messages at any time by replying STOP to any message. You will no longer receive SMS communications from us.

4. Assistance

For help, reply HELP to any message or visit our website at [for support.

5. Privacy & Security

Your SMS consent is not shared with third parties for marketing purposes.
For more information, please review our Privacy Policy: https://www.pediatricsadolescentcare.com/privacy-policy

6. Changes to Terms & Conditions

We may update these Terms & Conditions as needed. Any changes will be posted on this page with an updated effective date.

For questions or concerns, contact us at:

Pediatrics And Adolescent Care

2825 Belt Line Rd

Ste 103

Garland, TX 75044

United States

Tel: 469-814-0456

PATIENT DISCLOSURES AND FINANCIAL RESPONSIBILITY:

· I authorize direct payment of insurance benefits to Pediatric & Adolescent care for services rendered to my dependents.

· I agree to pay any copayments, deductibles, or remaining balances my insurance company does not reimburse. I understand that I am financially responsible for any services I request and receive, even if they are not deemed medically necessary by the physician or my insurance company.

· I agree to the No Show Policy, which states:

· For Commercial Insurance, a $25 fee will be charged for appointments that are not canceled or rescheduled at least 24 hours before the scheduled time.

· For patients with Medicaid or who are Self-pay, if your child misses three appointments without providing at least 24 hours notice, your child may be dismissed from our practice.

PROTECTED HEALTH INFORMATION:

· I certify that I have acknowledged and read a copy of the Pediatric and Adolescent Care M.D. “Notice of privacy practices.”

This notice describes how the clinic may use and disclose my protected health information, certain restrictions on the use and disclosure of my health care information, and my rights regarding such information.

· I authorize the clinic to release and receive any of my dependent’s medical or incidental non-public personal information that may be necessary for medical evaluation, treatment, consultation, or the processing of insurance benefits. I understand the privacy risk of mail, phone calls, SMS, and emails. I authorize the staff of Pediatrics and Adolescent Care M.D., P.A. to mail, call, SMS, and email me with communication regarding medical care, including but not limited to appointment reminders and medical and insurance information.

· I understand that I have the right to revoke this authorization at any time by notifying the clinic in writing.